The terms and conditions set out below are applicable to artists who have a paid subscription for a Showcomplex web package. The Showcomplex Free Package terms and conditions can be viewed here (under the heading 'Free Artist Web Hosting Package Terms & Conditions')

Charges:
1. All payment to be in UK Sterling and should be in the form of a legitimate sterling cheque. It should be made payable to 'Showcomplex' and sent to:
  Mark Lumsden
  HSBC House
  Esplanade
  St Helier
  Jersey
  Channel Islands
  JE1 1HS
2. For new subscriptions the amount is due from the date the artist is informed that their package has been set up. Payment should be received no later than two weeks from this date.
3. All subscriptions are for the length of one year from the date of being informed (there are no monthly or quarterly payment options at present). This date is then used as the 'due date' for subsequent annual re-subscriptions (if subscription occurs and is continuous).
4. The Showcomplex administrators will contact an artist two weeks prior to the end of their subscription to see if they wish to re-subscribe for another year.
5. If an artist wishes to re-subscribe, payment should be received no later than two weeks after the 'due date' (one year after the initial set up or on the anniversary of that date in subsequent years). Otherwise extra charges are liable to be incurred.
6. Price changes (either raised or lowered) are not due or recoverable on paid or liable subscriptions. The different prices are only reflected on re-subscriptions or new subscriptions from the date of the actual price changes.
Termination of Subscription:
1. An artist who does not wish to re-subscribe should inform the Showcomplex Administrators of their decision prior to the annual due date.
2. If, after four weeks of the due date for re-subscription, an artist has not paid the sum due or contacted the Showcomplex Administrators, the Showcomplex Administrators will understand that this is an artist indication that they wish to terminate their subscription.
3. If, after eight weeks of the due date for re-subscription, an artist has not paid the sum due but has contacted the Showcomplex Administrators, the Showcomplex Administrators will inform the artist that due to non-payment their subscription has been terminated.
4. Once the subscription has expired or terminated for any reason, the Showcomplex administrators will not be liable to the artist because of the loss of prospective profits, any anticipated sales, goodwill or any commitments in connection with that artists artwork having been removed from Showcomplex.
Early Termination of Subscription:
1. Either party can give one month's notice to terminate the agreed subscription before one year is completed.
2. If an artist wants to have their images/information removed from Showcomplex they must inform the Showcomplex administrators either by post or email (the email must come from the address logged as part of the artist's contact details with the Showcomplex administrators). If the artist wants their images/information removed from Showcomplex prior to the end of the one month period the Showcomplex administrators will endeavour to remove their images as soon as possible after receiving the instruction of removal. If an artist requires immediate removal then a charge will be liable.
3. Any unpaid fees or costs owed by an artist prior to the termination of the subscription will still remain payable. Due to administration costs no refund is liable to be paid by the Showcomplex adminstrators.
Images/Information on the Internet:
1. A new artist who has recently had their work put onto Showcomplex should check all information (text and images) that have been placed into their pages by the Showcomplex Administrators (this is to check for any errors and the general integrity of data).
2. Artists have full and sole responsibility for the images/information they display on Showcomplex. Any issues contested by a third party arising from the legality, origin or copyright of images and/or information which have been displayed by an artist on Showcomplex are the sole responsibility of that artist concerned.
3. If an artist who has put work on Showcomplex through subscription finds that those images have been used elsewhere by a third party without the Artist's consent, the Showcomplex administrators are not financially or otherwise liable for any legal action that the artist may wish to take against the afore-mentioned third party.
Showcomplex Web Site Usage:
1. Artists who have an active subscription with Showcomplex are assigned a 'unique to Showcomplex' username and password. It is up to the artist concerned to keep this information private. Any damage that is caused to Showcomplex by someone logging in with someone else username and password, the artist whose username and password it is will be held responsible and be liable to pay any costs regarding repair work required.
2. It is free for artists to update their images and/or information if they use the Showcomplex Update programmes themselves. In order to achieve this an artist requires the use of a PC with an active Internet connection and image editing software installed. It is not up to Showcomplex Administrators to provide these items. The Showcomplex administrators are not liable to provide training of personal computer usage in a general or Showcomplex specific nature.
3. There are comprehensive notes which accompany the Showcomplex Update programmes. The Showcomplex administrators are not liable to provide training for the Update programmes.
4. If an accepted artist has problems using the Update programmes they are welcome to contact the Showcomplex administrators for assistance. Queries and advice can take the form of email messages or telephone calls. The Showcomplex administrators endeavour to make the Update programmes as user friendly as possible.
5. If an artist is unable to change images due to not having the neccessary pre-requisite items the Showcomplex administrators can be requested to update them but an administration charge will be incurred.
6. The web pages which hold an artist's artwork on Showcomplex are of a generic template nature. The benefits of this are two fold: 1. the programmes that update the pages are simpler to maintain which means lower costs. 2. People viewing Showcomplex learn how to navigate round Showcomplex quicker which means they know how to find things of interest and are able to 'cover more ground' in a given period and are more liable to see more artwork. The limitation this brings is there is no room for bespoke design of individual artist's web pages.
7. The Showcomplex Administrators reserve the right to modify web pages within Showcomplex for the benefit of the Update programmes and for other administrative reasons without prior warning. (Note: these types of amendments are invariably 'invisible' when looking through a standard browser)
8. The Showcomplex Administrators reserve the right to modify web pages within Showcomplex on a 'visible' design scale but give paying artists fore-warning of any large-scale change. The design changes will probably be viewable in a mock artist site before being implemented throughout the whole of Showcomplex. [Unlike the previous point this type of change happens very rarely and at time of writing there is no plan for any type of major amendments.]
9. Artists are assigned a category in the A-Z Artist Category page. The Showcomplex administrators choose which category they believe is likely to cause LEAST confusion for the viewing public. (An artist may want to be in the Painting category but also may have 6 pencil drawings displayed on Showcomplex. The Showcomplex administrators would assign the artist to the Drawing category but if the artist then puts up 6 paintings they could be moved to the Painting category). Artists can request to be moved to a different category if they feel that category would cause LESS confusion but the Showcomplex Administrators have final say. The defining factor is the medium/media used in the majority.
10. An Artists inclusion in the A-Z files is not mandatory.
11. An Artist can request to be removed from the A-Z files but still have their work held on Showcomplex (usual charges would apply and normal update functionality would still be maintained).
Inappropriate content
1. The Showcomplex Administrators have NO desire to be arbitrators of good taste or of fine art. However, if an artist places content on Showcomplex that brings, or will bring, Showcomplex into disrepute then that artist's images and information will be liable to immediate removal from Showcomplex with no refund liable.
Search Engines:
1. All artists web pages on Showcomplex are indexed by search engines, including Google, MSN, Yahoo etc... If an artist does not want their name and/or images indexed in search engines it is advisable to NOT put their information onto Showcomplex.
2. Once an artist's pages are indexed in search engines, their pages can remain there for an unknown amount of time (years!). The information in these search engines is completely out of the Showcomplex administrators jurisdiction. Refer to the previous point if unsure whether to have information on the Internet.
3. If an artist is accepted onto Showcomplex it can take many months for their information to show up on search engines. Typically, the time required to show up in Google is usually no longer than 3 months. However the precise time taken is out of the Showcomplex administrators hands.
4. The Showcomplex administrators do not guarantee inclusion or placement in any search engine/directory.
5. Artists who try and "spam" search engines may have their web pages removed. "Spamming" in this instance means artists amending their web pages so that their name or other textual content gains higher rankings in search engines. This can be detrimental to Showcomplex as a whole can result in Showcomplex being removed from search engines.
Levels of Service:
1. The Showcomplex administrators have chosen a reliable and established web hosting company to host Showcomplex. However by the nature of the technology used to host Showcomplex (one server) the Showcomplex Administrators cannot guarantee 100% uptime or service. (Note: even with multiple servers clustered or load balanced together and costing tens of thousands of pounds to purchase and administer, 100% uptime can be guaranteed only with hesitancy. More importantly, even with multiple servers, 100% availability and accessibility at all times from all nodes on all the networks on the Internet must be impossible.) Routine maintenance or unexpected software or hardware occurances do happen and for the time it takes to rectify the issue(s), Showcomplex may be unavailable and no refund is liable.
2. Any email sent through Showcomplex is not viewed by the Showcomplex administrators. Due to the nature of the Internet though, the Showcomplex administrators do not take responsibility for emails that do not arrive at an artist's email server.